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Lucid Technologies (M) Sdn Bhd (Lucid Technologies) is a wholly local owned company providing Software and Web Development service to optimize customer business needs via automation.
Lucid Technologies specialized in providing IT solutions and services to a diverse client base and focused on delivering IT initiatives more efficiently, cost effectively and with less risk, thus allowing our clients to improve profitability and drive business growth. Lucid Technologies offers Software as a Service (SaaS) via cloud hosted applications. Various software development and integrations are offered to ease Administration, Human Resource Management, IT Department, Accounting, Sales and Purchasing. These enable customer to focus on driving the core business growth while we are taking care on the platforms.
While Primary focus on Software & Web Development, Lucid Technologies also provide Total IT Solutions for organisations to efficiently manage IT Operations. Services covered are IT Outsourcing, Structured Cabling, WAN/LAN Deployment, CCTV, Door Access, Offsite Storage Backup, Desktop & Server Support, Network Security, End Point Protection and Active Directory Services.
Lucid Technologies presence are strengthen via our nationwide Support Engineers which covers Peninsular, East and West Malaysia with 24/7 operations. Our corporate office is located in Cheras, Kuala Lumpur and similarly we provide services across the Malaysia on a nationwide basis via our support locations strategically located at all major and small cities to provide our clients with the technology to enhance their competitive edge in their business goals.
Lucid Technologies Nationwide Support Engineer Coverage
1. Lucid Technologies Nationwide Coverage:
- Klang Valley
- Kedah – Alor Star
- Penang – Jelutong
- Perak – Ipoh, Taiping
- Negeri Sembilan – Seremban
- Johor – Muar, Batu Pahat, Johor Bahru
- Pahang – Kuantan
- Kuala Terengganu
- Kelantan – Kota Bharu
- Sarawak – Miri, Kuching, Sibu, Bintulu, Limbang
- Sabah – Kota Kinabalu, Sandakan
2. A faster and more efficient service & support to our clients in commercial and government sectors.
3. Cost Effective Support with beneficial business partnership ensure client satisfaction.
User Friendly Application, with Priority for Satisfaction.
Build an environment of Business Optimization via Automation with humanity in mind.
Lucid Technologies is in the Information Technology Solutions and Services business. Our team is an extension of our clients’ IT teams.
Information Technology departments in every corporation, government or educational organization need reliable IT partners in order to continue to succeed. We provide our customers with the resources of People, Process and Technology:
People: IT departments often need additional people resources for short-term projects, occasional support, or on a long term contract basis. We invest a lot in our people and always strive to provide top notch team members to fulfil our customers’ project requirements.
Process: We become an integral part of our clients’ IT teams in providing evolving methodology of IT solution delivery consisting of the phases of Analysis, Design, Build/Test, Deploy and Support of new IT solutions and on-going maintenance of existing systems. Our process is based on the extensive field experience of our team and industry best practices from our top tier vendor partners.
Technology: We help our clients with advice, procurement and life cycle management of IT products from top tier vendors.
“We help our clients with advice, procurement and life cycle management of IT products from top tier vendors.”
Truth and Integrity
We always deal in truth – in any circumstances. We are interested in long term relationships and success, not short term gain. We will always do our best to deliver. In other words, our operating principle is “Transparently Clear” with no hidden agenda apart from healthy relationship.
Our Rule Of Thumb
“You reap what you sow” and we practice that in everything that we do. We treat others, our customers, our team members and our vendors as we would like to be treated; with utmost integrity, respect, dignity, gentleness and humanity. No Human being is perfect and we treat every day as a learning curve to keep growing along with customers.
We always go out of our way for our customers and team members. We don’t go “by the book” always. We will bend the internal Lucid Technologies rules and make things easy when it’s in the best interest of our customers and team members.
We always be socially responsible and provide positive help and support within our community and beyond. As technologies grows rapidly, humanity still our concerns. Solutions created and implemented will be for human Excellency.
Lucid Tech Value to Clients
- Understand growing business needs to have best IT solutions with reduced costings.
- Handle Rapid Changes on technology and out of support for legacy systems by providing cloud based application with Opex Model to reduce growing financial burdens.
- Introduce best practises for IT Management and Operations.
- Enable customer to drive on company growth while leave the IT solutions managed by experts.
- Business Optimization via Automation. Increased resources productivity while spending more time on the quality task.
- Lucid Technologies are keen to assist customer to excel in Industry with excellent support and humanity in mind. Cost saving will be a key factor to put a trust on Lucid Tech.